Processes in Dynamics CRM offer you and your business a way to automate and enforce common business practices. Dynamics
CRM 2011 introduced the new concept of dialog processes. Dialogs are guided, step-by-step
processes that gather information from a user and do something with the gathered
information, much like the familiar wizard experience. Workflows are much more powerful than before. Here veteran author Richard Knudson, Dynamics CRM MVP, brings to his readers detailed and useful knowledge about processes in Dynamics CRM. Buy the book directly from us for discounts available only here. The ebook is provided in a standard PDF file and also available only with us. Buy both and receive an even greater discount. The print book retails for $69.99.